For the majority of its running time, One Hour Photo maintains an atmosphere of sheer discomfort; evoking the same uneasiness people experience during blind-dates. Its eerily slow pace, dragging us deep into the disturbed psyche of photo developer Sy Parish (Robin Williams), allows for intense character development that has rarely been seen in film since movies like The Conversation. And in that respect, it’s an unapologetic character study that never fully determines whether its protagonist is a child molester, slithering stalker, or just straight loony. Its refusal to compromise on character motives, never giving anything more than subtle hints, allows audiences to come up with their own conclusions, which is more chilling than bleeding eyeballs - - an image writer-director Mark Romanek inserts as one of Sy’s nightmares.  

It’s difficult imagining One Hour Photo without the mild-mannered Robin Williams as lead, delivering the most effective performance of his career. With dyed blonde hair and an emotionless, robotic facial expression, he’s one of the few known celebrities that could help audiences sympathize with the misunderstood Sy, a man who takes a tad much pride in his duties as the SavMart photo developer. The highlights of Sy’s otherwise lonely life are the days when Nina Yorkin (Connie Nielsen) drops off her rolls of film. Sy envies the Yorkins' wholesome family life, which isn’t as picture perfect as our narrator envisions in hysterical dream sequences. Will (Michael Vartan), chief Yorkin, isn’t as charming as depicted in photographs; he’s actually a neglectful husband and father. And once the unbalanced Sy discovers this revelation, in picture form of course, he’s overcome with the need to avenge this injustice, like Travis Bickle in Taxi Driver. What helpful customer service.

Making the transformation from helming music videos, such as the costly Michael and Janet Jackson collaboration (Scream), Romanek switches to feature-length filmmaking with ease. His debut is taut, managing to create suspense from uncomfortable silences. The camera never demands attention; rather it serves as an observing lens.

Romanek doesn’t limit his film to well-assembled shots, but adds refreshing takes on standard “thriller” genre clichés. When Sy flips through some of the Yorkins’ photos in a diner, a waitress asks if the folks in the pics are his family members. Sy, being the delusional loner he is, tells her they are indeed his kin. In a conventional thriller, the Yorkin family would later eat dinner at the same restaurant and be serviced by the same waitress, who would tell them she knows their Uncle Sy, which would sound quite suspicious since Will and Nina only know him as “Sy the photo guy.”

To categorize One Hour Photo as a thriller is wrong. Even during the final 10-minutes, where the film’s tone shifts to a somewhat violent nature, there are no graphic images. What makes this film disturbing and/or suspenseful is the fact that we don’t know what Sy is capable of. The audience is unaware of his violent potential. That uncertainty, call it the Hitchcock element, is a large missing factor in Hollywood.

GRADE: A-

-Copyright by Shaun Sages
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